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Shipping Policy

At COVER MONK, we strive to deliver your orders quickly, safely, and efficiently across India.

Order Processing

  • All orders are processed within 24–48 hours after order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • Customized or made-to-order products may require additional processing time, which will be communicated at the time of purchase.

Shipping & Delivery

  • We offer Pan India shipping through trusted courier partners.
  • Standard delivery time is 3–7 business days, depending on your location and courier service availability.
  • Remote or non-serviceable areas may require additional delivery time.
  • Delivery timelines are estimates and may vary due to weather conditions, natural disasters, public holidays, or other unforeseen circumstances.

Order Tracking

  • Once your order is shipped, you will receive a tracking ID and tracking link via email, SMS, or WhatsApp.
  • Customers can track their shipment status directly through the courier partner's website.

Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • We may offer free shipping promotions from time to time, subject to specific terms and conditions.

Failed Delivery Attempts

  • If delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the package, the courier may attempt re-delivery.
  • Additional shipping charges may apply for re-shipment of returned orders.

Damaged or Missing Packages

  • If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with clear photos and order details.
  • We will investigate the issue and provide a suitable resolution as per our policy.

Contact Us

For any shipping-related questions or assistance, please contact our customer support team:

Email: support@covermonk.com

Website: www.covermonk.com

We are committed to providing fast, secure, and hassle-free delivery to all our customers and ensuring a smooth shopping experience with COVER MONK.